Terms And Conditions
All quotations are valid for a thirty day period. After this period the price may still be matched although authorisation will be required before an order can be placed.
Payment terms are 30 days from invoice unless prior agreed with Sovereign accounts dept.
Any Mechanical or Air Conditioning installation excludes any electrical work unless other wise stated. Electrical works can be priced seperately if requested.
We do not charge any call out fees however there is a minimum of 2 hours that applies to any call outs. Mileage is charged as a separate item.
All parts fitted are subject to a minimum of 12 month parts only warranty. Any extended warranties are subject to the customer taking out a service agreement with us for the duration of the warranty period.
Any faults caused by vandalism or human error will not be covered under the warranty agreement. Warranties only cover mechanical failure from equipment supplied by Sovereign while covered by a service agreement.
We reserve the right to refuse our attendance to site should any outstanding invoices remain unpaid by the customer. Upon payment of outstanding invoices we may attend site; however this would be on the discretion of the management.